The fast and reliable exchange of information between parties is essential to operational success, be it online, on mobile devices, face to face, over the phone or by written correspondence. In this new millennium, the complex nature of telecommunications has increased exponentially, and costs have soared.
When negotiating telecommunications contracts, there are three essential elements to consider: cost, security and process optimization. Reliable tariff and consumption analysis may be hindered by data volumes or privacy considerations. Additionally, tariff models target end users and often neglect the needs of large corporations. A threat of supplier migration is sometimes met with departmental resistance due to the complexity and effort required.